Customer Churn Risk Calculator
Get a rough churn-risk score for an account based on support activity signals like unanswered messages and how long it's been since they last replied.
Common questions
- What counts as a warning sign?
- Going quiet mid-conversation, repeated unresolved tickets, and a long gap since their last message are the three signals this calculator weighs.
- Is this the same model Attractable uses internally?
- It's a simplified, public version of the same idea. Attractable's own drop-off detection runs on your actual conversation data rather than numbers you type in by hand.
Related tools
This tool is free, part of a set built by Attractable, an AI support agent that turns every conversation into product intelligence. Get started.