Live Chat ROI Calculator
Estimate what adding live chat support could save your team in agent hours per month, based on your current ticket volume and response time.
Common questions
- What numbers do I need to use this?
- Your rough monthly ticket volume, average handling time per ticket, and what you pay support staff per hour. Estimates are fine, the point is to get a directional number, not an audited one.
- How is the estimate calculated?
- It assumes an AI agent can fully resolve a portion of routine tickets without a human, then multiplies the tickets deflected by your average handling time and hourly cost.
Related tools
This tool is free, part of a set built by Attractable, an AI support agent that turns every conversation into product intelligence. Get started.